Privacy Policy

This Privacy Policy explains how DOROTA SZYJE collects, uses and protects personal data when you visit our website or place an order through our online store.

1. Data Controller

The controller of your personal data is:

DOROTA SZYJE – Dorota Portka
Bukowa 5
23-400 Biłgoraj
Poland

NIP: 9181275299
Email: dorotapszyje@gmail.com

2. What personal data we collect

Depending on how you use our website, we may collect:

your name
email address
telephone number
delivery and billing address
order details
payment information processed by our payment providers
messages sent through our contact form or by email
technical information, such as your IP address, browser type and device information
information collected through cookies and similar technologies

3. Why we use your data

We process your personal data to:

process and deliver your order
contact you about your order, delivery, return or complaint
provide customer support
process payments
meet legal and accounting obligations
protect our business against fraud or misuse
improve the performance and usability of our website
send marketing communications where you have agreed to receive them
display relevant advertising where permitted by applicable law and your cookie preferences

4. Legal basis for processing

We process your data where necessary:

to perform a contract with you, including processing and delivering your order
to comply with legal obligations, including accounting and tax requirements
for our legitimate interests, such as improving our website, protecting our business and responding to customer enquiries
with your consent, for example for marketing communications or non-essential cookies

You may withdraw your consent at any time. This will not affect the lawfulness of processing carried out before consent was withdrawn.

5. Who receives your data

We may share your data only where necessary with trusted service providers, including:

payment providers
courier and delivery companies
website, hosting and e-commerce platform providers
accounting, legal and technical support providers
email and customer-service providers
analytics, advertising and social-media providers, where enabled and permitted by your cookie preferences

These providers process data only to the extent necessary to provide their services.

6. International transfers

Some of our service providers may process data outside the European Economic Area. Where this happens, we take appropriate steps to ensure that your data is protected in accordance with applicable data-protection law.

7. How long we keep your data

We keep your personal data only for as long as necessary for the purpose for which it was collected.

Order and accounting data may be kept for the period required by applicable tax and accounting law. Data processed for marketing purposes is kept until you withdraw your consent or object to further processing.

8. Your rights

Subject to applicable law, you may have the right to:

access your personal data
request correction of inaccurate data
request deletion of your data
request restriction of processing
object to processing based on legitimate interests or direct marketing
withdraw consent at any time
request data portability
lodge a complaint with the relevant data-protection authority

To exercise your rights, please contact us at dorotapszyje@gmail.com.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office in Poland, or with the relevant supervisory authority in your country of residence.

9. Cookies

Our website uses cookies and similar technologies. Cookies help the website function correctly, remember your preferences, improve performance and, where permitted, support analytics and marketing activities.

We may use the following categories of cookies:

Necessary cookies — required for core website functions, including the basket and checkout process.
Preference cookies — help remember your settings and choices.
Analytics cookies — help us understand how visitors use our website.
Marketing cookies — may be used to measure advertising performance and show more relevant advertising.

You can manage your cookie preferences through the cookie settings available on our website. You can also control cookies through your browser settings. Please note that disabling necessary cookies may affect certain website functions.

10. Third-party websites

Our website may contain links to third-party websites or social-media platforms. We are not responsible for the privacy practices of those websites. We recommend that you read their privacy policies before providing them with personal data.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time where necessary to reflect changes in our services, legal requirements or data-processing practices.